SIMS: Which email addresses are synced into the Parents Evening System?

In SIMS, parents and teachers often have a number of email addresses assigned to them. However, in the Parents Evening System we only use one of these addresses. This article sets out which address will be brought across when you sync your data.

Parents

Parent email addresses in SIMS are brought into the Parents Evening System in the following order:

  1. The Home email address
  2. The Primary email address

If there is no email address in SIMS, the parent email address in the Parents Evening System will be left blank.

This is brought across into the system via the SIMS Extract Tool as long as Import Parent Contact Details into the Parents Evening System in Step 3 is selected (see Syncing with SIMS for more details).

Note: When a parent logs in to the system to make a booking they are asked to enter an email address. Any email address that they supply will overwrite the address from SIMS (and fill in an empty space).

Teachers

Teacher email addresses in SIMS are brought into the Parents Evening System in the following order:

  1. The Work email address
  2. The Primary email address

If there is no email address in SIMS, the teacher email address in the Parents Evening System will be left blank. If you wish, you can manually enter addresses by going to Manage Teachers and editing the individual teacher record. 

If the email addresses are set as above but still aren't coming through, it's likely the SIMS user used to sync with the Extract Tool didn't have the Personnel Assistant privilege. Make sure the permission is added then run the sync again from the start.

Note: If you enter the email address manually, this will be overwritten the next time the Parents' Evening System SIMS Extract Tool is run if you have the Overwrite Emails With Those From SIMS tick box on Step 4 ticked.

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