Setting up Text Message Reminders

Text Message Reminders allows you to send your reminders via text message to parents, rather than email, reminding them the details of the evening. This function is not provided by SchoolCloud itself, but may be available to the school via other companies. Where this is the case, please see the following steps to set this up within your system.

Go to  Settings > Text Messaging Settings from the navigation bar and under 'Text Messaging Provider' select your provider. At the moment the options available are Schoolcomms, Groupcall and Parent Hub.

If you use Schoolcomms, select that option then enter your user details under Schoolcomms Username, Schoolcomms Memorable Data and Schoolcomms Password and then Save.

If you use Groupcall, select that option then enter your Groupcall Customer ID and Groupcall API Key in the relevant fields and then Save.

If you use Parent Hub, please ask a Parent Hub Admin user at your school to grant access. This can be done in Parent Hub under Direct Messages > SchoolCloud Messages > Settings.

Once granted, ensure the URN we have on record on this page is correct. If the URN is incorrect (or blank) please alert Support by email or call us on 0333 344 3403 before attempting to use this integration.

You should now be set up ready to send reminders by text. How to send Reminders will take you through how to send them.