Changing an existing evening between in-person and video

If circumstances change and you need to convert an evening from one type to another, you can easily do so by following this guide.

A: Change an In-Person evening to a Video Call evening.

Go to Configure Evening > Basic Details and select Video Call as the evening type.

Then click Save at the foot of the page.

All existing/future appointments on the evening will now be Video appointments .

Note: any travel gap for parents between appointments that you may have set up will no longer apply.

If you also tick Send Reminder emails 1 hour before appointments then an automatic reminder email will be sent to parents & teachers 1 hour before their appointments which contains a link to access the system.

We suggest that you also also then send a reminder to the parents that have booked, as that allows you to make sure they know not to turn up at the school on that evening.

B: Change a Video Call evening to an In-Person evening.

Go to Configure Evening > Basic Details and select In-Person as the evening type.

Then click Save at the foot of the page.

All existing/future appointments on the evening will now be In-Person appointments .

Note: any gap or 1 minute or more between video appointments you may have set up will remain in place as gaps between the in-person appointments.

We suggest that you also also then send a reminder to the parents that have booked, as that allows you to make sure they know that they now need to turn up at the school on that evening.

Still need help? Contact Us Contact Us